Welcome to Our Practice

Ear, Nose and Throat Surgeons, Springfield, MA


 

CORONAVIRUS MASK POLICY


*** Masks with valves are not allowed at our office ***
 
As we implement our mandatory mask policy, we require that everyone entering our office wear a facemask that is effective at stopping the spread of the coronavirus. Masks that have valves in them allow the wearer to exhale unfiltered air and do not prevent the wearer from spreading the virus.
 
 
 
To all our valued patients:
 
We hope you and your families are doing well during these unprecedented times. We would like to thank the first responders, nurses, physicians and all involved on the front lines for their dedication and efforts during this pandemic. To those members of our community and their families who have been impacted by the virus, we want to express our deepest empathy and concern. We, too, at  ENT Surgeons have friends and family who have been affected by Covid 19 and understand the need to work together and support one another at this difficult time.
 
Ear, Nose & Throat Surgeons of Western New England has been providing care to the Pioneer Valley for over 50 years and although the obstacles we now face are certainly unique, we are here to serve our community. As the largest provider of adult and pediatric hearing, sinus/allergy, voice disorders and head and neck cancer care for Western MA, we have been forced to make many adjustments to our workforce and daily office operations.  Despite the challenges created due to staff reductions, our remaining staff and providers are committed to delivering the highest level of care possible in this environment.
 
We are in the process of developing a new work flow and office hours to address your needs once Governor Baker lifts the stay in place order.
 
At the present time, we are beginning to see patients on a limited schedule in our Springfield and Northampton offices beginning Monday, May 4th. Our office at MaryLane hospital in Ware is still temporarily closed If you believe you are in need of an appointment, please contact our office at 413-732-7426. Our staff will then work to triage your issues and concerns. For all of our visits in the office, we are practicing social distancing and attempting to screen symptoms and check temperatures of everyone who comes into our office. Unfortunately, we will not be able to see anyone with history of recent overseas travel, fever, cough, or flu like illness.
 
Fortunately, we have been very successful in implementing telemedicine using video and telephone technology to treat most conditions. During this epidemic to assist with physical distancing, most insurers are waving copays and co-insurance for telehealth visits. We are able to screen new patients for conditions that require an in-person evaluation, while beginning new treatments, alleviating your concerns or scheduling appropriate diagnostic tests.  For our established patients we can address new problemsreview current treatment plans or test results, discuss change in symptoms and any medication issues.
 
Issues like management of sinus and allergy disorders, headache, asthma, snoring and sleep apnea, chronic tonsillitis, vertigo and head and neck masses can all be addressed via telemedicine to avoid a delay in treatment.
 
We are even able to make remote programming adjustments for certain hearing aids fitted through our office.  It's as easy as downloading an app on your smartphone and accepting our invite. Your audiologist will be visible on screen for live support and can even upload your new settings into your hearing aids while you are in the comfort of your own home! Call for more details.
 
To schedule a telehealth visit please call us at 413-732-7426 or email us at
 
Thank you for your patience and understanding during this difficult time.
 
 
To your health,

The physicians and staff of Ear, Nose and Throat Surgeons of Western NE, LLC

 

NEW ALLERGY HOURS

Our new allergy hours are listed on our IMMUNOTHERAPY  page or click the following link:

 http://entsurgeons.us.edit.officite.com/immunotherapy.html

 

 

Mission Statement

We are dedicated to providing state-of-the-art, quality care to patients of all ages in the area of otolaryngology and head and neck surgery.
 

 

          

New Chronic Sinusitis Treatment

Our surgeons now offer PROPEL®, an advanced sinusitis treatment for patients undergoing sinus surgery.
PROPEL® is the first and only device clinically shown to improve the outcome of nasal surgery performed to treat chronic sinusitis.

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3 Convenient Locations

 
Springfield, MA
Ear, Nose & Throat Surgeons Of Western New England
100 Wason Avenue, Suite 100
Springfield, MA 01107
(413) 732-7426
(413) 734-2371 fax

 

Hours
Monday - Friday
9am - 5pm

Map & Directions


Northampton Office
766 North King St.
Northampton, MA 01060
413-586-2033

Hours
Monday - Friday
9am - 5pm

Map & Directions


Mary Lane Hospital Office
85 South St.
Ware, MA 01082
413-967-2249

Hours
3rd Mon.:
9 am - 12 pm  
1st Thurs.:
9 am - 12 pm
3rd Thurs.:
9 am - 12 pm

Map & Directions